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Creator |
99fe1512a1ee9c6d5272fc1d6e928d6b |
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Creator |
5c287fc1a5f11a55cb806c3e2de8d583 |
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Creator |
d41d7dfb096b11fdfe42a98a2f38cc7b |
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Date |
2010-07 |
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Is Part Of |
repository |
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abstract |
This confidential report to the Energy Saving Trust as part of the EST's domestic
heat pump field trial presents the principal findings from in-depth questionnaire
surveys undertaken by the Open University (OU) Design Innovation Group to investigate
user experiences, behaviour, perceptions and satisfaction with domestic heat pump
systems and is the most comprehensive research involving heat pump users undertaken
to date in the UK. The user engagement involved interactions between Autumn 2008 and
Winter 2009-10, with 78 private householders and social housing residents, whose heat
pump systems were monitored in the EST heat pump field trial. These participants completed
one or more of 4 questionnaires designed by the OU. The OU questionnaires surveyed
these users’ experiences, behaviour, satisfaction and feedback when using a ground
or air source heat pump system installed in two main types of site:
Private housing sites, where the householders had purchased a system (often with
the aid of a grant under the Low Carbon Buildings Programme (LCBP) or the Scottish
Communities & Householders Renewables Initiative (SCHRI – now Energy Saving Scotland
Home Renewables Grants);
Social housing sites, with homes occupied by residents with a system provided or
managed by housing associations, local authorities and a charity. |
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authorList |
authors |
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status |
peerReviewed |
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type |
Article |
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label |
Caird, Sally ; Roy, Robin and Potter, Stephen (2010). Heat pump user experiences,
behaviour and satisfaction. The Open University Design Innovation Group, Milton Keynes
UK. |
| 30415 |
label |
Caird, Sally ; Roy, Robin and Potter, Stephen (2010). Heat pump user experiences,
behaviour and satisfaction. The Open University Design Innovation Group, Milton Keynes
UK. |
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Publisher |
ext-47f44fef961417d28ce78f0e2cc5abb3 |
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Title |
Heat pump user experiences, behaviour and satisfaction |
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in dataset |
oro |