subject predicate object context
68739 Creator d78c491e346b4074998a5ca3d1a3ced9
68739 Creator ext-f707349d187c0260e96d973ce9446cd7
68739 Date 2019-09-27
68739 Is Part Of repository
68739 abstract This chapter explores the use of ethnographic methods in work contexts with access challenges. It is clear that many workplaces (broadly defined) have pressing concerns over quality of work, but many of these can be difficult to explore in empirical research. This chapter will focus particularly on examples in the gig economy, discussing a gig work platform and its growing presence in the UK. Beyond the glossy customer app and worker recruitment, the issues with quality of work have become obscured. The requirement to navigate and traverse the city, in collaboration with algorithmic management structures, makes this particularly suitable for experimental ethnographic methods. This chapter critically explores the authors’ own ethnographic research into the quality of working for a platform, in particular looking at questions of sustained access and the robustness of data collection methods. The aim is to further open the discourse on researching the “gig-economy”.
68739 authorList authors
68739 editorList editors
68739 status peerReviewed
68739 uri http://data.open.ac.uk/oro/document/1045427
68739 uri http://data.open.ac.uk/oro/document/1045428
68739 uri http://data.open.ac.uk/oro/document/1057358
68739 uri http://data.open.ac.uk/oro/document/1057359
68739 uri http://data.open.ac.uk/oro/document/1057360
68739 uri http://data.open.ac.uk/oro/document/1057361
68739 uri http://data.open.ac.uk/oro/document/1057362
68739 uri http://data.open.ac.uk/oro/document/1057363
68739 uri http://data.open.ac.uk/oro/document/1057728
68739 type Article
68739 type BookSection
68739 label Badger, Adam and Woodcock, Jamie (2019). Ethnographic Methods with Limited Access: Assessing Quality of Work in Hard to Reach Jobs. In: Wheatley, Daniel ed. Handbook of research methods on the quality of working lives. Handbooks of Research Methods in Management. Cheltenham: Edward Elgar, pp. 135–146.
68739 Publisher ext-9668aedb844edcfe60af81120319f625
68739 Title Ethnographic Methods with Limited Access: Assessing Quality of Work in Hard to Reach Jobs
68739 in dataset oro