| 61050 |
Creator |
2883e0045d6fe2c5a450db1258ad9e7f |
| 61050 |
Creator |
213377dffa36a1d46bc436eec53df396 |
| 61050 |
Creator |
dc80d1e34800b23947f6991e27b94c5b |
| 61050 |
Date |
2019 |
| 61050 |
Is Part Of |
repository |
| 61050 |
abstract |
Ubiquitous devices provide users with notifications that continue to blur the distinction
between work and personal activities. This research aims to understand how users manage
- and would like to manage - such notifications in order to design better support.
A methodology was developed to create design scenarios from a survey of people’s attitudes
and perceptions. The survey asked participants how they interact with various collaborative,
social and communication services, and about their views regarding trust in those
services, privacy and how they have experienced information overload. A two-step clustering
technique was then used to identify distinct archetypes within the respondents resulting
in 5 personas. A technique uniting personas and empathy map has been applied to model
typical behaviours, goals and pain points, which will inform the design of a solution
to manage interruptions and information overload. |
| 61050 |
authorList |
authors |
| 61050 |
presentedAt |
ext-58f49d65e011afd28e6916d5c108b249 |
| 61050 |
status |
peerReviewed |
| 61050 |
uri |
http://data.open.ac.uk/oro/document/853947 |
| 61050 |
uri |
http://data.open.ac.uk/oro/document/853950 |
| 61050 |
uri |
http://data.open.ac.uk/oro/document/853956 |
| 61050 |
uri |
http://data.open.ac.uk/oro/document/853957 |
| 61050 |
uri |
http://data.open.ac.uk/oro/document/853958 |
| 61050 |
uri |
http://data.open.ac.uk/oro/document/853959 |
| 61050 |
uri |
http://data.open.ac.uk/oro/document/867162 |
| 61050 |
type |
AcademicArticle |
| 61050 |
type |
Article |
| 61050 |
label |
Goddard, David ; Mulholland, Paul and Piccolo, Lara (2019). Deriving Personas Based
on Attitudes to Interruption and Information Overload. In: Proceedings of the 17th
European Conference on Computer-Supported Cooperative Work: The International Venue
on Practice-centred Computing and the Design of Cooperation Technologies - Demos and
Posters, 8-12 Jun 2019, Salzburg. |
| 61050 |
label |
Goddard, David ; Mulholland, Paul and Piccolo, Lara (2019). Deriving Personas
Based on Attitudes to Interruption and Information Overload. In: Proceedings of
the 17th European Conference on Computer-Supported Cooperative Work: The International
Venue on Practice-centred Computing and the Design of Cooperation Technologies - Demos
and Posters, 8-12 Jun 2019, Salzburg. |
| 61050 |
Title |
Deriving Personas Based on Attitudes to Interruption and Information Overload |
| 61050 |
in dataset |
oro |