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51172 Creator b040f63fe07909831fea669121318768
51172 Creator b8d521a6173aa941c32cd5686f640bfa
51172 Creator dc80d1e34800b23947f6991e27b94c5b
51172 Creator ext-45889777ef4dc061971c1973a955379f
51172 Creator ext-4934d9b863115b665f3cd2b5864ccb9b
51172 Creator ext-5ce8c4551cdb759522267bf3707329ba
51172 Creator ext-f9ec25eba5ba8e31b57ec8e757ba6f14
51172 Date 2017-10-26
51172 Is Part Of repository
51172 Is Part Of p23324031
51172 abstract Changing people’s behaviour with regards to energy consumption is often regarded as key to mitigating climate change. To this end, endless campaigns have been run by governments and environmental organisations to engage and raise awareness of the public, and to promote behaviour change. Nowadays, many such campaigns expand to social media, in the hope of increasing their reach and impact. However, in spite of persistent e↵orts, public engagement with these campaigns tends to be rather underwhelming. This demonstrates the need for adopting new strategies in designing and executing these campaigns. To the best of our knowledge, these campaigns often overlook existing theories and studies on user engagement and behaviour change. To close this gap, this paper uses Robinson’s Five Doors Theory of behaviour change to analyse online user behaviour towards climate change. With this approach, users’ behavioural stages can be automatically identified from their contributions on social media. We apply this approach to analyse the behaviour of participants in three global campaigns on Twitter; United Nations COP21, Earth Hour 2015, and Earth Hour 2016. Our results provide guidelines on how to improve communication during these online campaigns to increase public engagement and participation.
51172 abstract Changing people’s behaviour with regards to energy consumption is often regarded as key to mitigating climate change. To this end, endless campaigns have been run by governments and environmental organisations to engage and raise awareness of the public, and to promote behaviour change. Nowadays, many such campaigns expand to social media, in the hope of increasing their reach and impact. However, in spite of persistent e↵orts, public engagement with these campaigns tends to be rather underwhelming. This demonstrates the need for adopting new strategies in designing and executing these campaigns. To the best of our knowledge, these campaigns often overlook existing theories and studies on user engagement and behaviour change. To close this gap, this paper uses Robinson’s Five Doors Theory of behaviour change [26] to analyse online user behaviour towards climate change. With this approach, users’ behavioural stages can be automatically identified from their contributions on social media. We apply this approach to analyse the behaviour of participants in three global campaigns on Twitter; United Nations COP21, Earth Hour 2015, and Earth Hour 2016. Our results provide guidelines on how to improve communication during these online campaigns to increase public engagement and participation.
51172 authorList authors
51172 issue 1
51172 status peerReviewed
51172 uri http://data.open.ac.uk/oro/document/634121
51172 uri http://data.open.ac.uk/oro/document/634129
51172 uri http://data.open.ac.uk/oro/document/634130
51172 uri http://data.open.ac.uk/oro/document/634131
51172 uri http://data.open.ac.uk/oro/document/634132
51172 uri http://data.open.ac.uk/oro/document/634133
51172 uri http://data.open.ac.uk/oro/document/665370
51172 volume 3
51172 type AcademicArticle
51172 type Article
51172 label Fernandez, Miriam ; Piccolo, Lara S.G. ; Maynard, Diana; Wippoo, Meia; Meili, Christoph and Alani, Harith (2017). Pro-Environmental Campaigns via Social Media: Analysing Awareness and Behaviour Patterns. Journal of Web Science, 3(1)
51172 label Fernandez, Miriam ; Piccolo, Lara S.G. ; Maynard, Diana; Wippoo, Meia; Meili, Christop and Alani, Harith (2017). Pro-Environmental Campaigns via Social Media: Analysing Awareness and Behaviour Patterns. Journal of Web Science, 3(1)
51172 label Fernandez, Miriam ; Piccolo, Lara S.G. ; Maynard, Diana; Wippoo, Meia; Meili, Christoph and Alani, Harith (2017). Pro-Environmental Campaigns via Social Media: Analysing Awareness and Behaviour Patterns. Journal of Web Science, 3(1) (In Press).
51172 Title Pro-Environmental Campaigns via Social Media: Analysing Awareness and Behaviour Patterns
51172 in dataset oro