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b040f63fe07909831fea669121318768 |
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Creator |
b8d521a6173aa941c32cd5686f640bfa |
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Creator |
dc80d1e34800b23947f6991e27b94c5b |
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Creator |
ext-45889777ef4dc061971c1973a955379f |
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Creator |
ext-4934d9b863115b665f3cd2b5864ccb9b |
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ext-5ce8c4551cdb759522267bf3707329ba |
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ext-f9ec25eba5ba8e31b57ec8e757ba6f14 |
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Date |
2017-10-26 |
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Is Part Of |
repository |
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Is Part Of |
p23324031 |
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abstract |
Changing people’s behaviour with regards to energy consumption is often regarded as
key to mitigating climate change. To this end, endless campaigns have been run by
governments and environmental organisations to engage and raise awareness of the public,
and to promote behaviour change. Nowadays, many such campaigns expand to social media,
in the hope of increasing their reach and impact. However, in spite of persistent
e↵orts, public engagement with these campaigns tends to be rather underwhelming. This
demonstrates the need for adopting new strategies in designing and executing these
campaigns. To the best of our knowledge, these campaigns often overlook existing theories
and studies on user engagement and behaviour change. To close this gap, this paper
uses Robinson’s Five Doors Theory of behaviour change to analyse online user behaviour
towards climate change. With this approach, users’ behavioural stages can be automatically
identified from their contributions on social media. We apply this approach to analyse
the behaviour of participants in three global campaigns on Twitter; United Nations
COP21, Earth Hour 2015, and Earth Hour 2016. Our results provide guidelines on how
to improve communication during these online campaigns to increase public engagement
and participation. |
51172 |
abstract |
Changing people’s behaviour with regards to energy consumption is often regarded as
key to mitigating climate change. To this end, endless campaigns have been run by
governments and environmental organisations to engage and raise awareness of the public,
and to promote behaviour change. Nowadays, many such campaigns expand to social media,
in the hope of increasing their reach and impact. However, in spite of persistent
e↵orts, public engagement with these campaigns tends to be rather underwhelming. This
demonstrates the need for adopting new strategies in designing and executing these
campaigns. To the best of our knowledge, these campaigns often overlook existing theories
and studies on user engagement and behaviour change. To close this gap, this paper
uses Robinson’s Five Doors Theory of behaviour change [26] to analyse online user
behaviour towards climate change. With this approach, users’ behavioural stages can
be automatically identified from their contributions on social media. We apply this
approach to analyse the behaviour of participants in three global campaigns on Twitter;
United Nations COP21, Earth Hour 2015, and Earth Hour 2016. Our results provide guidelines
on how to improve communication during these online campaigns to increase public engagement
and participation. |
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authorList |
authors |
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issue |
1 |
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status |
peerReviewed |
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uri |
http://data.open.ac.uk/oro/document/634121 |
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uri |
http://data.open.ac.uk/oro/document/634129 |
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uri |
http://data.open.ac.uk/oro/document/634130 |
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uri |
http://data.open.ac.uk/oro/document/634131 |
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uri |
http://data.open.ac.uk/oro/document/634132 |
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uri |
http://data.open.ac.uk/oro/document/634133 |
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uri |
http://data.open.ac.uk/oro/document/665370 |
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volume |
3 |
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type |
AcademicArticle |
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type |
Article |
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label |
Fernandez, Miriam ; Piccolo, Lara S.G. ; Maynard, Diana; Wippoo, Meia; Meili, Christoph
and Alani, Harith (2017). Pro-Environmental Campaigns via Social Media: Analysing
Awareness and Behaviour Patterns. Journal of Web Science, 3(1) |
51172 |
label |
Fernandez, Miriam ; Piccolo, Lara S.G. ; Maynard, Diana; Wippoo, Meia; Meili, Christop
and Alani, Harith (2017). Pro-Environmental Campaigns via Social Media: Analysing
Awareness and Behaviour Patterns. Journal of Web Science, 3(1) |
51172 |
label |
Fernandez, Miriam ; Piccolo, Lara S.G. ; Maynard, Diana; Wippoo, Meia; Meili, Christoph
and Alani, Harith (2017). Pro-Environmental Campaigns via Social Media: Analysing
Awareness and Behaviour Patterns. Journal of Web Science, 3(1) (In Press). |
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Title |
Pro-Environmental Campaigns via Social Media: Analysing Awareness and Behaviour Patterns |
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in dataset |
oro |