subject predicate object context
1944 Creator 369d6578489ea965af34bdef66624d42
1944 Creator 537e64b6ed48a31075d78b63af10bcf9
1944 Date 2004-10
1944 Is Part Of repository
1944 Is Part Of p02683946
1944 abstract This paper explores the development and maintenance of trust and distrust in an organization undergoing a merger. Using a longitudinal study we examined the sense-making of retained staff by comparing two sets of in-depth interviews with six survivors and detailed field notes. Four central themes were identified revealing differences between trust and distrust. The themes included: the importance of perceived changes to the psychological contract, organizational justice, reputations of individuals and risk management. By analysing the sense-making the need for congruence between what was done and how it was done was revealed. As distrust grew staff balanced this disequilibrium through their trust in the familiar, however, this finding calls into question the role of rationality as the basis for risk management. We discuss the implications of these findings for the successful management of mergers.
1944 authorList authors
1944 issue 7
1944 status peerReviewed
1944 volume 19
1944 type AcademicArticle
1944 type Article
1944 label Searle, Rosalind H. and Ball, Kirstie S. (2004). The development of trust and distrust in a merger. Journal of Managerial Psychology, 19(7) pp. 708–721.
1944 label Searle, Rosalind H. and Ball, Kirstie S. (2004). The development of trust and distrust in a merger. Journal of Managerial Psychology, 19(7) pp. 708–721.
1944 Title The development of trust and distrust in a merger
1944 in dataset oro