1944 |
Creator |
369d6578489ea965af34bdef66624d42 |
1944 |
Creator |
537e64b6ed48a31075d78b63af10bcf9 |
1944 |
Date |
2004-10 |
1944 |
Is Part Of |
repository |
1944 |
Is Part Of |
p02683946 |
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abstract |
This paper explores the development and maintenance of trust and distrust in an organization
undergoing a merger. Using a longitudinal study we examined the sense-making of retained
staff by comparing two sets of in-depth interviews with six survivors and detailed
field notes. Four central themes were identified revealing differences between trust
and distrust. The themes included: the importance of perceived changes to the psychological
contract, organizational justice, reputations of individuals and risk management.
By analysing the sense-making the need for congruence between what was done and how
it was done was revealed. As distrust grew staff balanced this disequilibrium through
their trust in the familiar, however, this finding calls into question the role of
rationality as the basis for risk management. We discuss the implications of these
findings for the successful management of mergers. |
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authorList |
authors |
1944 |
issue |
7 |
1944 |
status |
peerReviewed |
1944 |
volume |
19 |
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type |
AcademicArticle |
1944 |
type |
Article |
1944 |
label |
Searle, Rosalind H. and Ball, Kirstie S. (2004). The development of trust and
distrust in a merger. Journal of Managerial Psychology, 19(7) pp. 708–721. |
1944 |
label |
Searle, Rosalind H. and Ball, Kirstie S. (2004). The development of trust and distrust
in a merger. Journal of Managerial Psychology, 19(7) pp. 708–721. |
1944 |
Title |
The development of trust and distrust in a merger |
1944 |
in dataset |
oro |