18681 |
Creator |
40da4975082c2b08b7330018a0efc15f |
18681 |
Date |
1997 |
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Is Part Of |
repository |
18681 |
abstract |
Community information systems (CISs) encompass a range of features which are frequently
identified as central to reengineering: they deal with a product - information; the
process is broad - exchange of information with the public; cross functional; of strategic
importance and must utilise ICTs. The development of one particularly innovative example
of a CIS provides the basis for an exploration of reengineering in the public sector.
Having established that the case study closely resembles a model of reengineering
some factors which either promoted or inhibited the development of this particular
CIS are explored. The suggestion is that many of the inhibitors and promoters are
likely to confront the development of any project, or organisational change strategy,
which threatens to reengineer existing (traditional) processes and practices. |
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authorList |
authors |
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editorList |
editors |
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issue |
5 |
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status |
peerReviewed |
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type |
Article |
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type |
BookSection |
18681 |
label |
Horrocks, Ivan (1997). Community Information Systems and Process Reengineering: evidence
from a case study. In: Snellen, I.Th.M; Taylor, J.A. and Zuurmond, A eds. Beyond
BPR in Public Administration. Informatization Developments and the Public Sector
(5). Amsterdam: IOS Press. |
18681 |
label |
Horrocks, Ivan (1997). Community Information Systems and Process Reengineering:
evidence from a case study. In: Snellen, I.Th.M; Taylor, J.A. and Zuurmond, A eds.
Beyond BPR in Public Administration. Informatization Developments and the Public
Sector (5). Amsterdam: IOS Press. |
18681 |
Publisher |
ext-3280e628dc76c865d00e476a4a9d48da |
18681 |
Title |
Community Information Systems and Process Reengineering: evidence from a case study |
18681 |
in dataset |
oro |